FAQ

Need more detailed inquiries?
Feel free to contact ZeroDarkWeb.
Our team will review and respond promptly.



The sample report only provides the number of leaked items.
The detailed report is a paid service. After verifying the customer through a contract and completing payment, you can receive regular reports. (If a leak is detected, it is sent the next day.)

Risk Score: This is your company’s information leakage risk score. The closer to 100, the more dangerous the situation.

Infected Devices: This is the number of devices infected with malware that leak information to the dark web.

Email Leaks: These are your company’s email accounts leaked on the dark web. If the passwords are valid, they can be used to log into internal emails.

Document Leaks: These are your company’s documents leaked on the dark web.

CL (Credential Lookout) Leaks: These are login credentials leaked on the dark web. Malicious access to sites where your company email was used can occur (e.g., ERP, groupware, file sharing, etc.).

CDS (Compromised Data Set) Leaks: These are email accounts leaked by devices infected with malware. Immediate isolation is necessary.

We will send related data and materials as files to help you respond to the information leakage.
Leaked accounts will be provided as data files, and documents will be provided as text files.
If there are attachments, they will be sent as a ZIP file.
The first delivery may include a large amount of data and materials. After that, only new updates will be sent.

Yes, it is possible. You can add a keyword option.

The only difference is the number of domains: 1, 3, or 10.
All other services provided are the same.

It is not provided as a standard service because an expert needs to manually search and match the data.
If you need to identify the leakage path of specific data, please contact us separately.

Yes, it is possible.
Detected data is securely stored in our database, allowing us to search and track it by comparing it with previous data.

ZeroDarkWeb primarily monitors by domain.
Therefore, if each affiliate has a different domain, filtering is possible, but if they use the same domain, filtering is not possible.

We monitor once a day and send an alert email if a leak is detected after comparing it with the previous day’s data.
There is about a one-day delay, but considering the nature of the dark web, it is almost real-time. We respond faster than other companies.

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